🚚 Shipping & 💳 Payment Policy
Plantastic by Daley is committed to making plant shopping smooth, secure, and convenient. Here's how we handle shipping and payments:
🚚 Shipping Information
📦 Processing Time
All items are handmade to order. Please allow 3–5 business days for crafting before dispatch.
✉️ Delivery Services
We ship Australia-wide using Australia Post. Delivery times may vary depending on your location.
Estimated delivery costs:
- Standard shipping: $9–$12 AUD (based on weight/size)
- Express shipping: $13–$18 AUD
Shipping is calculated at checkout.
📍 Order Tracking
All parcels include tracking. A tracking number will be emailed once your order has been shipped.
📦 Pick-Up Option (Terrariums Only)
Terrariums and large plant products are available for pick-up only at:
🪴 The Makers Den
📍 Clifford Gardens Shopping Centre, Toowoomba QLD
💳 Pay with cash or EFTPOS upon collection.
We’ll contact you once your order is ready for pick-up!
💳 Payment Options
We offer multiple secure payment methods for your convenience:
- Credit/Debit Card (via Stripe)
- PayPal
- Afterpay (Buy now, pay later)
- In-store (cash or EFTPOS) – for pick-up items only
All payments are processed securely. We never store your payment details.
❗ Please Note
- Ensure your address is correct before checkout.
- We are not liable for lost or delayed packages once shipped.
- For urgent orders or gift deadlines, we recommend choosing Express Post and letting us know in the notes.